About Us

Welcome

On behalf of Lower Gornal Medical Practice we would like to welcome you to our website. We are a friendly, traditional doctors’ practice serving almost 8500 local residents. We believe in listening to our patients, and continually improving our services.

Our patient participation group meets regularly and helps us introduce changes to the way we operate, and we welcome comments from patients which may be able to help us give a better service. As a team of professionals within the practice we work together in order to facilitate the best care for our patients. We hope we will provide you with useful information on a range of services we offer.

Practice Statement

The practice operates under a general partnership model and our managing partners are Dr Neem Malik, Dr Myra Stewart, Dr Sarah Stanley and Dr Durratulamz Bharmal. Russell Gardner the Practice Manager is part of the management team.

Our Facilities

We want to get better at communicating with our patients and service users. We want to ensure that all patients with disabilities, impairments or sensory loss are supported in their information and communication needs.

We are very willing to help any patient that has any problems with accessing our services, please ask a receptionist. The practice is wheelchair accessible and patients who are deaf or hard of hearing can use the text message system to book appointments. Sign language interpreters can also be provided given reasonable notice.

The following facilities are available:

  • Parking – Street parking is available in Bull Street, but please be courteous to residents.
  • Toilets for wheelchair users – There are wheelchair accessible patient toilets, one near the GP patient waiting area, and one near the Community Health patient waiting area.
  • Access for Wheelchair users – There is ramp access for wheelchairs to the GP Reception and waiting area and the whole building is on one level.

Friends & Family Feedback

Information:

Friends and Family feedback is captured through text messaging patients attending the practice and is anonymised, meaning we do not see which patient has left feedback. Please see latest feedback below:

January 2024
 
Very Good = 150
Good = 36
Poor = 5
Very Poor = 7
Neither Good nor Poor = 2